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The capital wants to advertise itself to a global audience as a business and tourism location
Professional management of these portfolios could benefit investors and society alike
Want to make your bank a top performer? Spending can be a more effective strategy for success than cost cuts, if done smartly. That’s the lesson from banks with $2 billion to $10 billion of assets. ranked here by three-year average returns on equity.
In this quick Q&A, Michelle Moore, head of digital for Bank of America and our Digital Banker of the Year, talks about her favorite apps, her love of running and how she holds herself accountable.
How do the top-performing banks continue to post double-digit returns, despite having the same serious profit-dampening challenges as their peers? The answer isn’t exactly straightforward.
Even with her name recognition, the star of films like “Fantastic Four” and “Little Fockers” struggled to get funding to start The Honest Co. She shared her experiences during an event hosted by American Express.
Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.